Frequently Asked Questions – We will try to give you the Twitter version (HAH, yeah right!)
Who are the artists?
byfor.ca acts as a curator for all the artwork showcased on this site. The artists are sought out, approached and commissioned for work specifically for byfor.ca. We provide Canadian artists an outlet to share their talent in a fun way that also invokes a sense of pride in the country we all live in. We hope the artists who come on board will enjoy contributing to it's success.
What is the printing method used?
All products are Direct-to-Garment Print-on-Demand. We worked with our printers to find the best quality garments and who use the best quality printing methods.
For colours printed on light fabrics, it looks and feels just like screen printing. For colours printed on dark fabrics there is a treatment that is applied prior to printing. Once printed, this finish may seem stiff with a chemical odour. It is highly recommended you wash your garment prior to wearing it as this finish/odour will disappear. I have done this myself and it works.
This DTG method uses water based inks which are environmentally friendly and do not produce that stiff, plastic feel to the shirt. You can also print gradients, photos etc. which you cannot do with regular screen printing which prevents a limited colour palette and design for the artists.
How long will my order take?
If you reside in Canada, your order can take 2-3 weeks. Outside of Canada would be 3-4 weeks. We rely on the supply chain to flow seamlessly, however, things do happen. Should your order be delayed for any reason, we will notify you promptly.
Please note that since we use more than one printer, if you order several products that come from different printers, they will be shipped separately. This means you will receive your order a few days apart. Please look in the product details to see where the product is shipped from. You will not be charged extra as the shipping costs are based on your order amount not on the individual products. We will take the loss on the difference.
What shipping carrier do you use?
Since we are a Canadian business then Canada Post is our main carrier. We have flat rates for non-tracked standard service. This is the most economical option which may split your order if you purchase more than one shirt. This keeps shipping prices to a minimum. Should you require your package sooner or want tracking then this would increase your cost. All prices are displayed during checkout once you provide your address.
Shipping to the U.S.A.?
US orders ship with USPS first class mail or priority (depending on package size) with tracking. Our supplier imports orders across the border so U.S. shipping addresses do not encounter surprise fees or duties.
Please review our policy here https://byfor.ca/policies/refund-policy